dopl User Moderation Policy
Last updated: April 2025
This User Moderation Policy governs acceptable behavior on the dopl platform. Violations may lead to warnings, temporary suspensions, or permanent deactivation per our “three‑strikes” and “no‑warning” severe‑offense rules.
Banned Behaviours
Harassment & Abuse
Strike
Threats, hate speech, or targeted insults based on race, gender, sexuality, religion, disability, or other protected characteristics.
Stalking, bullying, or repeated unwanted contact.
Sexual Misconduct
Strike | Deactivation
Non‑consensual sexual advances, requests, or explicit content.
Sharing or requesting intimate images without explicit consent.
Illegal Activity
Deactivation
Solicitation of criminal acts, trafficking, or extremist recruitment.
Fraud, identity theft, or financial scams.
Impersonation &
Deception
Deactivation
Pretending to be another person or entity.
Use of bots or fake profiles to mislead users.
Privacy Violations
Strike | Deactivation
Sharing private information (e.g., home address, phone number) of others without consent.
Spam & Commercial
Solicitation
Deactivation
Unsolicited advertising, pyramid schemes, or mass messaging for profit.
Self‑Harm & Harm
to Others
Deactivation
Encouraging self‑harm or suicide.
Threats or incitement of violence.
Trafficking
Deactivation | Police Report
Any facilitation or advertisement of human trafficking, sexual trafficking, or labor trafficking.
State Acting
Deactivation | Legal Action
Using the platform on behalf of a government or state entity to surveil, manipulate, or influence users without full disclosure and consent.
Three‑Strikes Policy
Strike 1 (Warning)
Official warning and education on policy.
Strike 2 (Temporary Suspension)
7‑day suspension; user must acknowledge policy before reinstatement.
Strike 3 (30‑Day Suspension or Deactivation)
At dopl’s discretion, either a 30‑day suspension or permanent deactivation, based on severity and recidivism.
Strikes expire 12 months after issuance if no further violations occur.
Appeals
Users may appeal sanctions within 14 days via help@dopl.au with “Appeal: [username]” in the subject line.
Appeals are reviewed by a separate moderation committee within 7 business days.
Committee decisions are final.
Allegation Submission & Review Process
Submission
Any user may report a profile or message by tapping “Report” and selecting a violation category.
Reports should include relevant context (screenshots, timestamps, user IDs).
Initial Triage
Our moderation team reviews incoming reports within 24 hours.
Urgent cases (threats, self‑harm, sexual exploitation) receive immediate priority.
Investigation
Moderators collect evidence: chat logs, profile data, and user history.
The accused user is notified of the allegation (unless doing so would jeopardize safety or investigation).
Decision & Notification
Decisions rendered within 72 hours of report receipt.
Both reporter and reported user receive notification of outcome and any sanctions.
No‑Warning Deactivation for Severe Offenses
Sexual exploitation or sharing non‑consensual intimate images
Credible threats of violence or terrorism
Child sexual abuse or solicitation of minors
Hate crimes or extremist recruitment
Large‑scale fraud or financial scams
Trafficking (human, sexual, or labor)
State Acting to surveil, manipulate, or influence users covertly
Policy Updates
We review and update this policy annually or as needed. Users will be notified of material changes via email or in‑app notice.
By using dopl, you agree to abide by this User Moderation Policy. Failure to comply may result in sanctions up to and including permanent deactivation.
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