Last updated: April 2025

1. Introduction

Welcome to dopl (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://www.dopl.au (the “Site”) or use our services (the “Service”). By accessing or using the Site or Service, you consent to the practices described herein.

2. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: help@dopl.au

3. Information We Collect

We collect two categories of data to power our evidence-based compatibility engine:

• Active Data:

  
  

  • Profile Information: name, age, gender, location, photographs.

  • Questionnaire Responses: values, communication style, life goals, interests.

  
  

• Passive Data:

  
  

  • Interaction Patterns: messages exchanged, time spent reviewing profiles, swipe/selection behaviors, response times.

  • Usage Metrics: frequency and duration of sessions, features accessed.

  
  

4. How We Use Your Information

We use collected data to:

1. Provide and Improve the Service: personalize match suggestions; refine algorithms.

2. Enhance Compatibility Insights: combine active and passive data with relationship‑science research to identify multi‑faceted compatibility.

3. Communicate with You: send account notices, security alerts, and updates.

4. Analytics & Research: perform aggregated analyses to improve our evidence‑based methodologies.

5. Legal Bases for Processing (where applicable)

• Consent: You provide active data by completing profiles and questionnaires.

• Legitimate Interests: We process passive data to improve user experience and the Service’s effectiveness, provided such processing does not override your rights.

• Performance of a Contract: To deliver the Service you’ve requested.

6. Information Sharing and Disclosure

We do not sell your personal data. We may disclose information to:

• Service Providers: trusted partners who perform functions on our behalf (e.g., hosting, analytics). They are contractually bound to confidentiality.

• Legal Compliance: respond to lawful requests by public authorities or to protect rights, property, or safety.

• Business Transfers: in connection with a merger, acquisition, or sale of assets (with notice to you).

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Upon account deletion or inactivity for 24 months, we will securely delete or anonymize your data.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is impenetrable, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.

• Restrict or object to certain processing activities.

• Withdraw consent at any time (without affecting processing based on prior consent).

• Lodge a complaint with a supervisory authority.

To exercise any rights, contact us at help@dopl.au. We will respond within applicable legal timeframes.

10. International Transfers

Your data may be processed or stored in jurisdictions outside your country of residence. We ensure appropriate safeguards (e.g., standard contractual clauses) are in place to protect your information.

11. Children’s Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal data from minors. If we learn we have, we will delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised Policy with an updated “Last updated” date and, where appropriate, notify you via email or in-app notice.