Last updated: April 2025

These Terms & Conditions (“Terms”) govern your access to and use of the dopl website (https://www.dopl.au) and mobile application (together, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Definitions

• “dopl,” “we,” “us,” “our”: dopl Pty Ltd.

• “User,” “you,” “your”: anyone who accesses or uses the Service.

• “Content”: all text, graphics, images, profiles, messages, and other materials uploaded, posted, or otherwise transmitted via the Service.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Service. By registering, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

1. Account Creation. You must provide accurate, complete, and up‑to‑date information when creating an account.

2. Credentials. You are responsible for safeguarding your username and password. Notify us immediately of any unauthorized use.

3. Termination. We reserve the right to suspend or terminate accounts that violate these Terms or our policies.

4. License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Service for personal, non‑commercial purposes. All rights not expressly granted are reserved by dopl.

5. User Conduct

You agree not to:

• Post unlawful, defamatory, obscene, or infringing Content.

• Harass, threaten, or abuse other users.

• Use automated means (e.g., bots, scrapers) to access or collect data.

• Impersonate any person or entity.

• Interfere with the Service’s security or integrity.

6. Content Ownership & License

1. Your Content. You retain ownership of Content you post. You grant dopl a worldwide, royalty‑free, sublicensable, and transferable license to use, reproduce, modify, and display your Content for the purpose of operating and improving the Service.

2. Our Content. All Content provided by dopl (e.g., software, design, text) is owned or licensed by us. You may not copy, modify, distribute, or create derivative works without our express written consent.

7. Payments & Subscriptions

If you purchase a subscription or in‑app features:

1. Billing. Payments are processed through third‑party payment processors. You agree to their terms and privacy policies.

2. Refunds. Subscription fees are non‑refundable, except as required by law or at our sole discretion.

3. Auto‑Renewal. Subscriptions auto‑renew unless canceled prior to the renewal date. You are responsible for timely cancellation through your app store or account settings.

8. Privacy & Data Use

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and disclose your information. By using the Service, you consent to such practices.

9. Disclaimers & Limitation of Liability

1. No Guarantee. We do not guarantee that you will find a match or that any match will be compatible.

2. As‑Is. The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

3. Limitation of Liability. To the maximum extent permitted by law, dopl’s total liability for any claim arising from or relating to these Terms or the Service will not exceed the amount you paid us in the six months preceding the claim (or USD 100 if you paid nothing). We are not liable for indirect, incidental, special, or consequential damages.

10. Indemnification

You agree to indemnify and hold dopl and its officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising out of or relating to your use of the Service, violation of these Terms, or infringement of any rights.

11. Governing Law & Dispute Resolution

1. Governing Law. These Terms are governed by the laws of the State of Victoria, Australia, without regard to conflict‑of‑law principles.

2. Dispute Resolution. Any dispute will be resolved by binding arbitration in Melbourne, Victoria, under the Australian Centre for International Commercial Arbitration (ACICA) Rules. Each party bears its own costs.

12. Changes to Terms

We may modify these Terms at any time. If changes are material, we will notify you via email or in‑app notice at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

15. Arbitration Agreement

15.1. Agreement to Arbitrate. You and dopl agree that any dispute, claim, or controversy arising out of or relating to these Terms & Conditions, the Privacy Policy, or your use of the Service (each, a “Claim”) shall be resolved exclusively by final and binding arbitration, except as set forth below.

15.2. Exceptions. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Claims within that court’s jurisdiction, and either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights.

15.3. Arbitration Rules & Forum.

• Rules. The arbitration will be administered by the Australian Centre for International Commercial Arbitration (ACICA) under its Arbitration Rules then in effect.

• Seat & Venue. The seat of arbitration shall be Melbourne, Victoria, Australia. Any in‑person hearings will occur in Melbourne unless the parties agree otherwise or the arbitrator determines a different location is appropriate.

• Language. The arbitration shall be conducted in English.

15.4. Arbitrator Authority. The arbitrator has exclusive authority to decide all procedural and substantive issues, including the scope, enforceability, and interpretation of this Arbitration Agreement, and to award any remedy or relief that would otherwise be available in court.

15.5. No Class or Consolidated Actions.

• Individual Proceedings. All Claims must be brought in the parties’ individual capacities only, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

• Waiver of Class Relief. There shall be no right or authority for any Claim to be arbitrated on a class, collective, consolidated, or representative basis.

15.6. Costs & Fees.

• Filing Fees. dopl will advance any filing, administrative, and arbitrator fees that you are required to pay under the ACICA Rules, unless the arbitrator determines your Claim is frivolous.

• Attorney’s Fees. Each party shall bear its own attorneys’ fees and costs, except as otherwise provided under applicable law or agreed by the parties.

15.7. Judicial Review & Enforcement. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.

15.8. Severability. If any provision of this Arbitration Agreement is found unenforceable, the remaining provisions will remain in full force and effect. If the class‑action waiver is found unenforceable, then the entirety of this Arbitration Agreement shall be deemed void.

By using dopl, you acknowledge that you have read, understood, and agree to this Arbitration Agreement.

16. Contact Us

For questions or concerns about these Terms, please contact:

Email: help@dopl.au

By using dopl, you acknowledge that you have read, understood, and agree to these Terms & Conditions.